After Sales
When the press is delivered, the job is not over.
The economic life of a hydraulic press runs to decades. We commission the presses we build on site, train the team that will use them, and meet maintenance, breakdown and modernisation requests throughout the life of the machine.
- 01CommissioningInstallation of the press on site, checking of the hydraulic and electrical connections, and running it under production conditions.
- 02Operator trainingOn-site training for the team who will use the machine, covering operation, setting and safety rules.
- 03Breakdown responseOn notification of a stoppage, our technical team responds remotely or on site.
- 04Overhaul and modernisationRenewal of the hydraulic, electrical and control systems of older presses that are still in service.
- 05Spare partsSupply of original parts specified in the press’s own project.
- 06A solution for an existing machineEven if the press on site is another manufacturer’s, we examine the machine in place and explain what can be done on the hydraulic, electrical and control side.
- 07A solution for the production processWe assess your part, your die and your existing line together, and produce press and automation solutions that will improve your production process.
From the first quotation to years afterwards
The relationship begins with a quotation: we talk through your part, your material and your cycle target; the technical quotation is prepared with tonnage, bolster and stroke figures. Design, frame manufacture, hydraulic and electrical assembly, software and acceptance testing all run under one roof — your contact does not change at any stage in between.
The file does not close once the press has been installed and commissioned on site and your team has been trained. The economic life of a hydraulic press runs to decades, and throughout that time maintenance, breakdowns, spare parts and modernisation are handled from the same place. When you ask for a spare part, we hold the record of which project the press was calculated for and which part was fitted; older presses still in service go back into production after their hydraulic, electrical and control sides have been renewed. In other words, the relationship is measured not by a sale but by the life of the machine.
Please send us the following when you request a part
- Serial number
- It is on the machine plate — it lets us match the part to the project
- Year of manufacture
- If the serial number cannot be read, it narrows down the match
- Part description
- Its name, its position or, if you have it, the part number
- Photograph
- A photograph of the part and of the plate speeds up the match
Why an original part
- On a hydraulic press the cylinders, valves and sealing elements are selected according to the tonnage of the press and its cycle regime.
- An equivalent part may work in the short term.
- But it can change the cycle time, the oil temperature and the behaviour of the safety functions.
- For a spare part, we hold the record of which project the press was calculated for and which part was fitted.